Abstract - skudra-en

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The solution

Skudra:

the smart solution for Fraud Detection

Skudra is a solution that helps companies improve profit margins while reducing losses. Through precise transaction analysis powered by artificial intelligence, our product detects and reports unauthorized discounts, abnormal returns, and other activities that place revenue at risk in real time.

The solution

benefits

The checkout

fraud prevention tool

Skudra  assures

lower financial losses

fraud prevention

reputation protection

optimization of operations

regulatory compliance

overall efficiency

The solution

The context

Some studies report that contractions in retail and large-scale distribution companies have averaged 1.38% of revenues, with estimated losses of €4.6 billion. The analysis of over 103,000 crimes revealed thefts or asset recoveries worth more than €4 million, mainly attributable to external thefts (followed by internal ones), breakages, errors, and fraud. Employee theft accounts for 35.8% of the sector's total losses.

Focusing on inventory discrepancies of known origin, the most frequent cause is external theft, followed by internal theft, scrap and breakages, administrative and accounting errors, and supplier fraud.

Source: Press release «Sicurezza nel Retail in Italia 2023» - Crime&Tech and Checkpoint SystemsEmployee theft significantly contributes to losses in the retail sector, accounting for about 35.8% of total losses.Source: National Retail Security Survey 2022 - National Retail Federation

The solution

Areas of intervention

Skudra enhances the daily monitoring of sales transactions, enabling the identification of improper behaviors within store operations. Thanks to its ability to promptly detect anomalies, it enables quick and effective intervention, improving transparency and operational security.

Fraud Detection

Skudra analyzes store data to identify patterns and anomalies that may indicate fraudulent activities or misappropriations.

Non-Compliance

Report any deviations from business procedures due to lack of training or deliberate action.

Anomaly Detection

Skudra detects atypical or exceptional behaviors.

users

A single app to meet the needs of the Store Manager and the Regional Director.

Store Manager

Skudra is an essential ally for the daily management of the store.

- Tactical Monitoring: Tracks sales flows, returns, and cancellations to identify abnormal behaviors or violations of company policies.
- Team Management: Supports monitoring of the sales team’s performance, providing clear data on product sales trends.
- Targeted Alerts: The system sends notifications classified by priority (high, medium, low), allowing you to immediately focus on the most critical cases.

Regional Director

Skudra offers a comprehensive and strategic overview of performance, with the aim of safeguarding and enhancing it to achieve business objectives.

- Loss Reduction: Provides a strategic overview to reduce inventory shrinkage and fraud across all stores, directly boosting your profits.
- Operational Insights: Analyzes sales trends, customer behavior, and promotion effectiveness at scale, enabling data-driven decisions to maximize success and achieve performance targets.
- Brand Protection: Safeguards both the product and the brand’s reputation, ensuring that customer shopping experiences remain intact and brand integrity is protected in every store.

skudra

The role of AI...

Machine Learning

Machine learning and artificial intelligence
technologies can analyze vast amounts of data,
identifying patterns and anomalies that may indicate
fraudulent activity.

Behavioral Analytics

Behavioral analysis can flag suspicious
activities, such as unusual login locations,
sudden changes in spending patterns, or
atypical transaction amounts.

...with human supervision.

Use case

use case

Cash refunds

What can Skudra do?

- Identify employees with a high number of cash refunds;
- detect refunds processed immediately after purchase;
- detect correlations between an employee’s shifts and cash refunds.

Opening cash drawers without generating a receipt

What can Skudra do?

- Identify employees with a suspicious number of cash drawer
openings without issuing a receipt;
- detect openings during low-traffic hours or shift changes.

Improper application of promotions

What can Skudra do?

- Detect correlations between employees and improper application of promotions;
- identify excessive or inappropriate use of promotions;
- detect correlations between time periods and incorrect application of promotions.

Repeated use of the same loyalty card

What can Skudra do?

- Identify multiple uses of the same loyalty card within the same day;
- monitor and detect irregular or repeated application of promotions associated with loyalty cards;
- detect a card with a spending volume higher than the average.

Deletion of items from a cash-paid receipt

What can Skudra do?

- Detect the deletion of items from receipts already settled in cash;
- identify recurring patterns related to operators or time slots.

Use case

“

Fighting

fraud

requires

advanced

tools

and

strategies.

Protect

your

business.

Cristina Alesci

Product Owner

Demo