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Suite

Abstrid:
the new Suite for
the Retail of the future

The new Suite for future Sales guarantees a fully immersive and technologically advanced experience for both Retail and Wholesale. Abstrid focuses on AI and mobility to enhance the shopping experience, placing personalization at the center in assisted sales, digital self-service, and B2B scenarios. With Abstrid Suite, stores and showrooms become interactive and multifunctional spaces, where logistics are optimized and solutions are integrated and modular to cover all aspects of business.

Digital360 Awards 2024

This year, our solution Abstrid won the award for Best Customer Care & User Experience in the Digital360 Awards contest.

Abstrid Store
The solution for the store of the future.
Abstrid Kiosk
The digital, personalized shopping experience, with advanced search and in-store recommendation functions.
Abstrid Gallery
The emotional and immersive showroom to live the shopping experience at its best.
Abstrid Shield
Risk mitigation, fraud, mistakes and non-compliance.

Abstrid Store

innovation

A new level of
relationship with the client

Abstrid Store
guarantees

business continuity
stock optimization
conversion rate
multichannel
productivity
customer engagement

Abstrid Store

For Retail
For Brand Manager

Abstrid Store provides useful tools for the brand manager
to establish sales procedures and marketing strategies, while ensuring
the administrative compliance of company-owned stores,
department stores and franchising.

#
Clients
Places the Client at the center of store strategies by using behavioral data, promoting targeted one-to-one communication and making purchase suggestions.
#
Products

Access the infinite digital catalog and check the stocks available in the store. Chance to collect in-store or to use the direct shipping. Reads the digital passport and facilitates in-store operations."

#
Omnichannel

Take the customer throughout the entire customer journey, breaking down the online and offline barriers in a seamless purchasing scenario.

#
Orders
Complete the order and purchase on all channels via wishlist, recovery of pending carts, in-store pick-up and differentiated payment systems.
#
Tax
Currently complies with the tax rules of 22 countries in the world.
#
Back Office
Cash closing and control, reporting and store management functionality.
#
Support

It offers backoffice functionality

and supports staff via voice assistant.

multi-user
A single app to meet the needs of Clients and store staff.

Sales Assistant

  • Customer records and purchasing behavior
  • Whishlist and/or suspended carts
  • Differentiated payment systems
  • Omnichannel
  • Pick up in store
  • Returns for in-store or online purchases
  • Catalogue
  • Tailor-made customization of services
  • Assisted selling
  • Personal interaction with the Client

Store Manager

  • Cash closing and control, payments, petty cash
  • Ordinary and extraordinary management of the shop
  • Sales data recovery
  • Check staff KPIs

Storekeeper

  • Assisted store operations
  • Local and remote availability and stocks

Auditor

  • Country-specific tax audits
  • Access to cash flows and reporting

Franchisee

  • Data collection of sales
  • Consumer data collection
Abstrid Store is a simple and intuitive sales support system, capable of satisfying both the needs of store management and customer relations. Integrated with other business applications, Abstrid helps in-store staff offer the customer a variety of omnichannel services.

Solution

abstrid store
Step by step sales experience

Sales
Assistant

Digital mobile tools

Equipped with a virtual assistant

To support store staff.

Personalized
interaction

Deeper understanding of the customer

Association with various touchpoints

User experience analysis

Personalized recommendations.

Customer

Experience

Integration with smart fitting room and kiosk.

Choice
of products

Check availability, prices, features

Consultation of the virtual catalogue.

Check
and complete
the cart

Conditions of sale

Additional services

Product specifications.

Sales
finalization

Multi-cash management

Flexibility

Dematerialization of the physical cash register.

The solution
Architecture

Developed to meet the most modern needs,

Abstrid is based on a microservices cloud technology

that can be integrated via REST APIs and scaled according to requirements.

The architecture is designed to have local data persistence to enable offline operation

and achieve sustainability benefits. The core of the system,

available in the cloud, gathers all store configurations and manages back-store processes.

Reat time data and multi device

The solution guarantees business continuity
in the event of temporary offline.Intuitive and easy to use,
Abstrid is user friendly and equipped with a user interface
with attractive graphics.

Solution

In store app
UI
Payment
& Receipt
Business applications
Catalog &
Item master
Prices &
Promotions
Customer
management
Logistics
Order allocation &
management
Finance

Solution

Design approach
Understanding of the need
1. Discovery
2. AnalysisResearch, briefing, report
Creation
3. PrototypingStrategy, concept, details
4. IndustrializationPrototype, specifications
5. ImprovementGo live
We
work
for
Partners
who
are
interested
in
making
the
Clients'
in-store
experience
memorable,
for
a
sale
as
the
conclusion
of
a
loyalty
journey.
Paola Rosso - PO

Demo

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